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Account & Billing

Free trial

Every new account gets a 14-day free trial. No credit card needed to start. After 14 days, you'll be asked to subscribe.

Subscription

$29 a year. One price, all features, no tiers. Cancel anytime. Payment goes through Stripe.

Promo codes

Have a code? Enter it on the subscription page. Founding member codes give free access.

Athlete profile

Set these to improve how effort is scored on heart-rate-only rides:

  • Date of birth — used to estimate max HR if you haven't set one (220 minus age).
  • Resting heart rate — typically 40–70 bpm for cyclists.
  • Max heart rate — typically 170–200 bpm.

When you change these, RideTool recalculates effort for past rides automatically. You can also trigger it manually with Rebuild Fitness Stats.

Canceling

Cancel anytime from account settings. You keep access until the end of the billing period. Your data stays on RideTool — if you come back, it's all still there.

Deleting your account

To permanently delete your account and everything in it, message us on Discord (icon in the nav bar after logging in) or via the support page.

Need help? Our Discord server is the support channel — click the Discord icon in the nav bar after logging in.

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