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Account & Billing

Free Trial

Every new account gets a 14-day free trial with full access to all features. No credit card required to start. At the end of 14 days, you'll be prompted to subscribe.

Subscription

RideTool costs $29 per year. That's it — one price, all features, no tiers. You can cancel anytime.

Payment is handled through Stripe. You can manage your subscription, update your payment method, or view invoices from your account settings.

Promo Codes

Have a promo code? Enter it on the subscription page when prompted. Founding member codes give you free access — no subscription required.

Athlete Profile

In your account settings, you'll find an Athlete Profile section where you can set:

  • Date of Birth — Used to estimate your max heart rate (220 minus age) if you haven't set one
  • Resting Heart Rate — Your heart rate at rest (typically 40–70 bpm for cyclists). Used for HR-based TSS calculation.
  • Max Heart Rate — Your highest heart rate during all-out effort (typically 170–200 bpm). Used for HR-based TSS calculation.

These settings improve the accuracy of HR-based TSS estimation. When you save new values, RideTool automatically recalculates TSS for all your existing rides that have heart rate data. You can also trigger this manually with Rebuild Fitness Stats.

Don't know your max HR? Set your date of birth and RideTool will estimate it using the standard 220-minus-age formula. You can always override it with a measured value later.

Canceling

You can cancel your subscription at any time from your account settings. After canceling, you'll keep access for the remainder of your current billing period. Your data stays on RideTool — if you re-subscribe later, everything is still there.

Deleting Your Account

If you want to permanently delete your account and all associated data, contact us through Discord (click the Discord icon in the nav bar after logging in) or the support page. Account deletion removes all rides, files, metrics, and personal data.

Need help? Our Discord server is the support channel — click the Discord icon in the nav bar after logging in.

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